The Delaney at Lake Waco has been named a 2018 Choice Community Award Winner by Holleran Consulting, the premier research and consulting organization offering employee and resident engagement benchmarks to senior living communities across the country. The Delaney is one of only 13 communities announced in the first round of awards, and is one of 5 communities announced that are managed by Life Care Services®, An LCS® Company.
Winners of the 2018 Choice Community Awards have exceeded Holleran Engagement Benchmark scores for either employee engagement or resident engagement in the past six months.
“We are excited to recognize the Holleran 2018 Choice Communities,” states Michele Holleran, CEO, and founder of the research firm. “It is important to have an industry gold standard such as the Holleran Benchmark, by which to measure and recognize top employee and resident engagement communities. This designation was created because Holleran knows the value of being a Choice Community. These communities boast strong cultures of employee and resident engagement where employees feel their workplaces honor them, and residents feel they are supported in their successful aging,” expresses Michele Holleran.
Holleran has the largest benchmark of senior living engagement scores by which campuses can compare performance relative to their peers. “Choice Communities earn this designation – this is the one that really counts and is legitimate. It is not an award communities apply for; it is more than a marketing technique,” explains Michele Holleran. Backed by 26 years of solid research and uncompromised measures, Holleran provides campuses with the data they need to increase their employee retention and provide a culture of engagement to their residents.
The second round of Choice Community Award Winners will be released in January 2019. Holleran is the premier provider of employee and resident engagement and satisfaction research and benchmarks, serving more than 750 not-for-profit senior living providers nationally.
The Delaney at Lake Waco is a rental senior living community, ideally nestled between Lake Waco and Ridgewood Country Club on West Highway 6, showcasing 78 private apartment residences designed for those seeking an independent, carefree lifestyle. In addition, the community features Hamlets at The Delaney, neighborhoods comprised of 59 residences for those who need assistance with the activities of daily living as well as 32 studio suites for residents with Alzheimer’s disease and other dementias who would benefit from specialized memory care programming. The Delaney at Lake Waco is developed by LCS Development® and managed by Life Care Services®, both of which are LCS® companies.
About Life Care Services®
Life Care Services, An LCS® Company, established in 1971 and based in Des Moines, Iowa, is the third largest manager of full-service senior living communities. Life Care Services currently provides operations, and marketing and sales management services for not-for-profit and for-profit Life Plan Communities, formerly known as Continuing Care Retirement Communities (CCRC), and rental independent living, assisted living, and memory care communities nationwide. For more information, visit lifecareservicesLCS.com.
About LCS Development®
LCS Development, An LCS Company, is a full-service developer of senior living communities, including Life Plan Communities, formerly known as Continuing Care Retirement Communities (CCRC), and rental independent living, assisted living, memory care and skilled nursing communities. LCS Development specializes in master planning and development of new communities, and expansion and renovation of existing communities. Since 1971, LCS Development has served owners and sponsors with a tailored approach and a depth of in-house resources and expertise. For more information, visit lcsdevelopmentLCS.com.